Please Read For Photography Booking

South Star Productions is fully committed to safeguarding and promoting the well-being of all the clients we service. We believe it is most important for everyone associated with our Studio to show respect and understanding for the safety and welfare of others at all times. Clients and parents are encouraged to be open and share any concerns or complaints they may have about any aspect of our work, policies or procedures with Mr. Ted Johnson, Owner.

Life sometimes doesn’t flow exactly as we intend, which is why we have established these operating policies. 

The client is hereby specifically put on notice and is hereby notified and agrees that photography is not an exact science and that on certain occasions or in certain circumstances photographic materials may be proven defective. Client hereby agrees that in the case of any defect in materials, equipment, computers, electronic devices, chemicals, or procedures, the client specifically waives any claims for negligence, breach of warranty, mental harm, distress, or breach of contract. 

Payment

All bookings require a $50 deposit. No booking will be reserved without the deposit.

The full amount of the session is due 1 week prior to the session. I will send a reminder on the due date and should be stated on the invoice and contract.

Venue

Locations further than 30 miles from my departure may be charged a travel fee. This will be discussed before hand so you will be aware if this charge will be added on to the total price or not.

Unless stated otherwise, the client is expected to book the venue, or get any necessary permits (Incase of public places, such as parks). Failure to do so may result in us being kicked of premises and you WILL NOT receive any refund.

Arrival

Please arrive to your photo shoot location on time. If you are to arrive more than 15 minutes late, you will be charged an additional $30 late fee that must be paid before beginning your session.

Revisions

All services come with 2 free revision request. However, after the second revision, you will be charged an hourly rate of $10. You will be notified before proceeding and that charge must be paid before you receive the extra revision.

Extra Time Policy

Your session is booked for a specific time slot. If the shoot extends beyond the scheduled time, an additional fee of $50 per 30 minutes will be charged.

Any extra time must be paid before additional shooting continues.

Cancellation

If we have an issue or become unavailable to shoot your session or event we will notify you at least 2 days before the event and issue a full refund. If you have to cancel your session for any reason, please contact us via Contact form within 2 days of paying your deposit to cancel. If you contact me after 2 days of paying your deposit, you will lose your deposit, and it will not be refunded. 

Free rescheduling will be allowed if it is expected to rain, unworkable temperatures or health related difficulties that would prevent us from completing the shoot.

In Event of Data Corruption

In the event of camera, hard drive failure or damaging of memory card a full refund will be provided.

A maximum of 3 people are allowed at the shoot. A fee of $25 will be charged for additional parties.

All photos are digitally delivered via WeTransfer and/or Google Drive.